Legal
Privacy policy
This policy explains how The Crosslines handles information collected through thecrosslinesgroup.com. Last updated 21 September 2026.
Information we collect
When you request a quote, we collect the information you submit, which may include your name, phone number, city, project type, number of openings and project details.
If optional analytics or advertising tools are enabled and you consent to them, those providers may collect device, browser, referral and website-usage information.
How we use information
We use enquiry information to respond, prepare quotations, arrange site surveys and provide customer support. Consented analytics information is used to understand website performance and improve our marketing.
Service providers
The website is hosted on Vercel. Quote-form messages are processed through Resend and delivered to our business email. If configured, Google Analytics, Google Ads and Meta Pixel may process consented usage information under their own privacy terms.
We do not sell personal information. We share it only with service providers needed to operate the website and respond to enquiries, or when required by law.
Retention and security
We retain enquiry information only for as long as reasonably necessary for quotations, project communication, support and business records. We use reasonable safeguards, but no internet transmission or storage system can be guaranteed completely secure.
Your choices
You can decline optional tracking through the website cookie controls. You may also ask us to access, correct or delete information you submitted, subject to any information we must retain for legitimate business or legal purposes.
Cookies
Our use of cookies and similar browser storage is described in the cookie policy.
Contact us
For privacy questions, email thecrosslinesgroup28@gmail.com or call 0300 873 6655.
